Our popular ExpertService service is designed to offer clients a viable and cost-effective way to obtain expert support across the spectrum of functional SAP areas—while avoiding the expense of a dedicated staff employee. Or expensive full-time consultant.
Services include break/fix, minor enhancements, monitoring/reporting and more—and can be customized to accommodate your organization’s exact needs.
ExpertService can greatly reduce time your organization spends on turnaround, and markedly improve the quality of added minor enhancements. While avoiding issues which can come with involving offshore resources. And often at a fraction of the cost. We don’t lock clients into lengthy or expensive commitments and offer tailored plans of as little as 1/4 FTEs (ten hours per week) per skill set.
We also offer Level 2/3 support backed by the full experience of our domestic based staff. We cover user support & break/fix as well as help desk (Level 2/3) support. We diagnose and determine appropriate fixes for breaks in existing functional configuration and/or existing custom development.
Our ExpertService team can also provide valuable assistance if your organization falls short meeting your enhancement & report development needs, without having the budget to turn to expensive outside solutions. We will handle for you the development of new reports, minor new functionality configuration or enhancements to existing functionality, with skilled and experienced SAP trained resources. Our experts can provide quick resolution of small projects—and at lower cost. User requests and mini-projects need no longer tax the resources of your own internal support team.
Contact us today to learn how ExpertService can be the cost-effective solution your organization has been searching for.